Going the extra mile...

I just finished seam-ripping some trim off four sets of tie-backs for a client, (this is what I get for not insisting that she buy new) and I found one of her bone rings is missing.  I have no bone rings...so next step was to take a 14 gauge galvanized wire ring in a matching diameter that I made and sew it on to the back.  Let's hope this good deed goes unpunished.

Another Pro Tip...

Never schedule yourself to work on Dec. 24th (or the day before Thanksgiving for that matter).  It's not that you will have the day off, instead it is a virtual guarantee that you will be making an emergency delivery or completing an emergency install.  Check my other blogs to see what I did today.

Commute...

Seven hours in the car today, 168 miles.  I think I need a vacation.  Tomorrow I have a 10:30 appointment (which means I need to leave by 8:30) and then a 5:00 appointment (which means I will be home likely at 9:00ish).  Good thing I haven't scheduled an appointment for Thanksgiving.

Can't decide which is better...

Referrals or return customers?  I have been very busy this year with both.  It is nice going back to see someone who is happy with your work, but there is something maybe even better about seeing someone whose friend was so happy with you that they passed your information along.  Either way I wil certainly be sending out a few thank you vouchers this week.

From my vacation...

I was reminded that sometimes the person who isn't replying to your questions either doesn't speak English, or is deaf.  If you get angry and raise your voice at a deaf patron how bad are you going to feel?

Dear coworkers...

If you offer a discount during non-sale times...I need to know.
If you gave someone incorrect information...I need to know.
If you have a client's address...I need to know.
If you give them a swatch...put a sticker on it.

If there is any information that you have that you would want to know if you had to drive out the the customer's house...I need to know.

Thank you.

What do you think...

I would like an opinion.  The below two pictures show an existing set of treatments and then the piece made in the same style for an adjacent room.

This is the living room.

This is the new treatment in the Dining Room.

 How well do you feel the workroom scaled and manufactured the piece to match.  And while we are at it what do you think about the piece?  Would you have preferred an arched shape, and would you have like the sheer (it is a sheer) to be unlined?